Roles and Responsibilities工作职责:
Work and communicate closely with Xaerus Director.
Manage strategic products. Work closely with key personnel in China and the U.S. on all support requirements including:
Development and updating technical and commercial literature
Coordinating product testing with labs in China and U.S.
Develop and maintain database of customers, products, and developments
Provide technical and commercial support to Xaerus sales
Develop and maintain case studies
Keep an updated list of product and customer references
Manage R&D projects and field trials
Assist in providing field training to customers
Provide troubleshooting and resolution to product issues in the field
Ensure products meet specifications
Coordinate quality program activities including traceability of all products by batch number
Travel as needed to provide technical and commercial support to Xaerus sales
Background Requirement背景要求:
Minimum 5 years working in product design and development experience in HVAC/refrigeration industry
Bachelor degree in mechanics/chemistry is a must
Fluent in spoken English